Our Resident Services team works every day to support our residents and community members during times when they need it most. This work wouldn’t be possible without various community resources. If you are looking for rental assistance in Washington County or Clackamas County please reach out to the below contacts who can support your needs for rent relief and finding permanent stable housing.
Clackamas County:
503-655-8575 - Call this number for coordinated resources
Callers can be connected to the rent assistance program or partners who are offering rent assistance
Washington county:
503-615-0700 (Mon-Tue starting @ 9am)
Call for assistance or fill out a request form here https://caowash.org/programs/housing-stability/renter-support.html
503-640-3263 Call Community Connect - a 24/7 hotline for supportive referrals to access permanent housing
OTHER RESOURCES
Referral to homeless housing and services available at the Veteran Community Resource and Referral Center in Portland at 503-808-1256 or 1-800-949-1004 extension 51256.
Referral to homeless housing and services available at the Hillsboro Veteran Community-Based Health Clinic (CBOC) at 503-906-5000.
Dial 211 or go online at www.211info.org.
Fleeing domestic violence, contact Portland Women's Crisis Line at 503-235-5333.
Veteran, seniors or people with disabilities, contact Washington County Disability, Aging and Veteran Services at 503-846-3060.
Other entry points for systems of care in Washington County
Are you behind on your sewer/stormwater/water bill?
The City of Portland has a new program that could help you get your sewer/stormwater/water bill back on track. They have federal funding to give a limited number of bill payment support credits.
You can apply if…
* You pay your sewer/stormwater/water bill to the City of Portland;
* You have overdue charges on your household water bill;
* You have been affected financially by the COVID-19 pandemic; and
* You meet the income guidelines on this chart.
The application usually takes 10–15 minutes to fill out and is due April 11, 2022.
The process for giving credits
Program staff expects to receive more requests than the program can fund. View the criteria for how the City of Portland will distribute the funding.
If you haven’t been able to stay on top of your bill, please apply today!
The United States Postal Service is offering free at-home Covid tests delivered right to your door.
Residential households in the U.S. can order one set of 4 free at-home tests from USPS.com and are limited to one order per residential address.
One order includes 4 individual rapid antigen COVID-19 tests. Orders will ship at no charge starting in late January.
To order a free covid test kit visit: https://special.usps.com/testkits
A list of recommended covid testing sites in Multnomah, Clackamas, and Washington County. This is not an extensive list, please visit our covid resources page for links to health organizations with up-to-date information.
The sites listed prioritize or require appointments.
Tests are free and insurance is not necessary to receive a test at any of these locations.
Last updated January 31st, 2022
Multnomah County
Portland Expo Center
2060 N Marine Drive (enter from North Expo Rd)
Free drive-thru Covid testing offered by OHSU
Appt required; sign up online or call 833-647-8222 during business hours
Hours: Mon, Wed: 9 am – 1:30 pm; Tues, Thurs, Fri: 9 am - 5 pm
Rose City Futsal-East
5010 NE Oregon St, Portland
Free PCR testing by Curative
Call 888-702-9042 to make an appointment
Hours: Mon - Fri: 1 pm - 8 pm; Sat, Sun: 9 am - 5 pm
Aladdin Theater
3017 SE Milwaukie Ave, Portland
Operated by True West
Hours: Tues - Sun: 4 pm - 10 pm
Call 888-702-9042 to make an appointment
OHSU Drive-Thru
OHSU Parking Garage D
719 S.W. Lower Canyon Drive Portland, OR 97239
Appt required; sign up at https://www.ohsu.edu/health/covid-testing-ohsu
May be a good option for people with mobility limitations.
WVT Laboratory
1450 SW Marlow Avenue, Portland, OR, 97225
Open 7 days a week, 9:00AM – 5:00PM
Appt required; sign up at https://wvtlab.com/#covid-testing-locations under “Portland Testing Site”
Washington County
OHSU Immediate Care Clinic
15700 SW Greystone Court, Beaverton
Free COVID-19 testing
Appt required- call 503-494-1700 to schedule
Beaverton Resource Center
13500 SW Walker Rd, Beaverton
Free parking lot covid testing
Hours: Mon - Fri: 12 pm - 7 pm
No appointment needed
Rite Aid
12575 SW Walker Rd., Beaverton
Free COVID-19 testing
Hours: Mon - Fri: 10 am - 8 pm; Sat, Sun: 10 am - 5 pm
Neighborhood Health Center
266 W Main St. Hillsboro
Free drive-thru PCR testing
Appt required; call 503-941-3016 to schedule
Clackamas County
Clackamas Community College Harmony Campus
728 Molalla Ave, Oregon City
Free PCR testing
Site accessible by TriMet bus line 152
Hours: Tues - Sat: 8 am - 5 pm
Appt required; visit https://book.curative.com/sites/34332 to book an appointment
NHC Oregon City
728 Molalla Ave, Oregon City
Free COVID-19 testing
Hours: every Tuesday 8 am - 4 pm
Call 503-848-5847 to make an appointment
Tachos Restaurant
515 Molalla Ave, Oregon City
Free COVID testing & all-age vaccinations
Hours: Saturday 2 pm - 7 pm until 1/29/22
No appointment needed
Hacienda Programs Update
Youth and Family Services
We are pausing all face to face services, including Portland Niños, Expresiones, and SUN Youth Advocacy for the time being. Staff will check in with all youth in our programs by phone daily and all in-home visits will be conducted by phone. We will work with families to ensure safe delivery of necessary supplies, like diapers, over this time.
Homeownership Support
We are working to schedule all of our homeownership counseling, mortgage lending and foreclosure prevention counseling programs to telephone meetings to limit in person contact. In-person meetings will not be scheduled at this time and we will not be able see clients that walk-in without an appointment.
Portland Mercado
We have suspended all special events at the Mercado until it is safe to resume. Mercado vendors will continue to operate, primarily focused on take-out and delivery orders. We have 19 small businesses at the Mercado, 60 small businesses in our advising program, and 90 who use the commercial kitchen. We will help them track the economic impact in the hope that small business assistance will be available. We know that will be critical to their survival.
Residents
We are very concerned about the economic impact our families will face. We fully anticipate many will have trouble making rent payments over the coming months due to lost wages or employment. Housing stability is our number one priority. We will be flexible with tenants impacted by COVID 19 so their housing stability is not compromised.