Employment Opportunities

Thank you for your interest in Hacienda CDC! Here you will find all current job openings at Hacienda. Please carefully read the entire job description and application instructions before applying. Hacienda CDC is an equal opportunity employer.

If there are no current openings listed, check back in the future for updates. In the meantime, you may be interested in volunteer opportunities with our organization.

Homeownership Administrative Assistant

Program/Department: Homeownership Support Program
Supervisor: Program Manager
Status: Full time/Non-Exempt
Compensation: $13-$14 / hr.

The Homeownership Administrative Assistant is primarily responsible for all administrative facets of Homeownership Support Program including Pre-Mediation Counseling Services.

1. Primary Tasks and Responsibilities:

  • Act as first point of contact for all phone and email inquiries to the foreclosure prevention and pre-mediation counseling services.
  • Maintain comprehensive and confidential client records and database for counseling services by reviewing, entering and uploading homeowner’s documents and information for mediation, foreclosure counseling and reporting purposes.
  • Assist homeowners in completing the application and gather supporting documents if needed.
  • Answer basic inquiries from homeowners related to mediation and foreclosure prevention counseling.
  • Schedule appointments and workshop/orientation sessions.
  • Assist with outreach activities to meet program goals.
  • Assist program manager/supervisor in the preparation of funding applications and progress reports.
  • Coordinate in-house education workshops for foreclosure prevention and pre-mediation.
  • Develop and maintain testimonials of program participants.
  • Provide follow up information and support to homeowners through a very difficult process.

2. Additional Tasks and Responsibilities

  • New client data entry using various client management systems (CounselorMax, Service Point, Canopy, Hope LoanPort and others)
  • Manage and track workshop signups
  • Client follow-up via email or phone calls including reminder calls
  • Communication and invoicing for various vendors
  • Handling of petty cash and company credit card for business purchases
  • Helping with scheduling of clients and conference rooms
  • Help with staff meeting administration
  • Workshop and event set-up and intake of clients
  • Outreach activities
  • Originating/updating documents
  • Oversee office maintenance list
  • Update homeownership content on website and social media

3. Skills and Educational Requirements - Minimum qualifications include:

  • Minimum qualifications include a Bachelor’s degree or comparable work experience in business administration, social sciences, finance, real estate or homeownership counseling.
  • Detail-oriented and organized for file management and data entry.
  • Excellent oral and written communication skills.
  • Fully bilingual in Spanish.
  • Ability to handle high work volume and to integrate with other programs and rules.
  • Ability to handle multiple tasks, create outreach materials and plans, work with minimal supervision, be creative and resourceful, self-motivated, able to meet deadlines and able to handle confidential information appropriately as required.
  • Ability to operate office equipment, especially personal computers using word processing, printer/fax, spreadsheets, databases, email and calendar/scheduling programs.
  • Create and maintain manual and computerized filing and record-keeping systems.
  • Must have a car and valid driver's license for local travel to outreach events (mileage reimbursement provided)
  • Must demonstrate a genuine interest and enthusiasm for community development and working in a team environment to fulfill Hacienda's mission.

4. Working Conditions:

This is a full time non-exempt position. Local travel may be necessary. Evening and weekend hours will be required for classes. All positions at Hacienda CDC are at will and subject to 6 month probation period and annual performance evaluations.
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Note: This job description is intended as a guideline only, and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.

Hacienda CDC is an equal opportunity employer Qualified applicants may submit a cover letter and resume as well as three (3) professional references via mail to Hacienda CDC Attention: Homeownership Administrative Assistant Job Posting, 5136 NE 42nd Avenue, Portland OR 97218 or via e-mail to hr@haciendacdc.org


Date Open: 12/29/14                                                       Date closed: 1/12/15