Employment Opportunities

Thank you for your interest in Hacienda CDC! Here you will find all current job openings at Hacienda. Please carefully read the entire job description and application instructions before applying. Hacienda CDC is an equal opportunity employer.

If there are no current openings listed, check back in the future for updates. In the meantime, you may be interested in volunteer opportunities with our organization.

Resident Services Coordinator

Program/Department: Affordable Housing
Supervisor: Asset Manager
Status: 40 hrs/week, hours are 11am-7pm
Compensation: $13.55-$16.00 per hour

Hacienda CDC is seeking a resident services coordinator to bridge the gap between property management and residents while addressing barriers to maintaining/obtaining housing while supporting the mission of Hacienda CDC.

1. Primary Tasks and Responsibilities:

  • Identify resident issues; provide links to resources assisting resident with continued housing
  • Assist and support resident by information sharing and educating residents about building rules and policies
  • Serve as a liaison from specific housing program/residency to service providers, including those directly associated with resident. (ie. Bridges to Housing)
  • Establish and maintain ongoing communications with Asset Manager, working with residents to maintain housing and establish and maintain ongoing communications with property management staff.
  • Assist residents in mediation of conflicts with other residents or property managers
  • Network with agencies in the community to assist linking residents to resources and participate in the Resident Services Working Group.
  • Maintain a daily log reflecting resident interaction and prepare require reports in an accurate and timely manner.
  • Function as part of a team providing supportive housing within Hacienda departments.
  • Create a move-in packet for residents and conduct new tenant orientations introducing Hacienda and building systems.
  • Create a newsletter for the properties outlining topics such as safety, Hacienda events and classes, lease rules, resources, recycling and conservation efforts/initiatives.
  • Conduct outreach to recruit and coordinate residents for input and feedback on neighborhood initiatives, housing developments, etc.
  • Coordinate education sessions and/or meetings to discuss property management issues and collaborate with partners to provide classes for residents on topics such as energy savings, parenting, housekeeping, budgeting, safety and any other expressed needs of tenants.
  • Establish and maintain a good relationship with local law enforcement and the Office of Neighborhood Involvement to help alleviate safety concerns at Hacienda properties

2. Skills, Experience and Educational Requirements:

  • Bilingual (Spanish)
  • Ability to work as a team member and establish priorities; ability to display a non-judgmental attitude and willingness to learn new skills through formal and informal education
  • Demonstrated ability to work independently and effectively prioritize tasks.
  • Ability to communicate clearly and concisely both verbally and in writing in both English and Spanish.
  • Strong problem-solving skills.
  • Ability to work with diverse populations.
  • Ability to develop professional relationships, peer support and networking
  • Understand housing rules and regulations such as Fair Housing, the Americans with Disabilities Act and reasonable accommodation
  • Minimum of 2 year college degree

3. Working Conditions:
This is a full-time position five days per week. Hours are between 11am – 7pm. Some travel required. Daily hours may shift to accommodate community meetings and events. All positions at Hacienda CDC are at will and subject to annual performance evaluations. ________________________________________

Note: This job description is intended as a guideline only, and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.

Hacienda CDC is an equal opportunity employer

Qualified applicants may submit a cover letter and resume as well as three (3) professional references via mail to Hacienda CDC Attention: Resident Services Coordinator, 5136 NE 42nd Avenue, Portland OR 97218 or via e-mail to tstagray@haciendacdc.org. Please respond with the subject line "Resident Services Coordinator."

Date Open: 8/15/2014                                  Date closed: Open until filled